The 2014 Social Media for Customer Service Summit will bring together industry leading brands to demonstrate the latest case studies and practices to revolutionize your social support strategy.
Here is a sneak peek of the key issues to be discussed this November:
"Incredible amount of useful information I can share with my team"
Ken Ishii, Social Media Analyst, BMW of North America
"Great diversity, Singular focus"
John Knight, Manager - Social Strategy Customer Service, Verizon Wireless
"After listening to the speakers, it is clear social media is here to stay.. and grow within customer service"
Jody Vinci, Director - Global Customer Care, Carlson Rezidor Hotel Group
Our formula for success is simple - we provide the most comprehensive agenda delivered by expert corporate speakers. We spend months researching the latest topics critical to your strategic customer service success. We then recruit only corporate speakers from big brands, the people like you that work with social media customer service on a day to day basis. Making for a very high-level of business focused discussion, resulting in you learning best practices
We're always looking for feedback on the programme so please feel free to contact us on the below details.