2013 was a sell-out! Make sure you don’t miss out on #CSMCS In 2014
Take your customer service SOCIAL for a superior customer response, enhanced satisfaction, increased brand loyalty and a more cost effective customer resolution
The Social Media for Customer Service Summit is your one-stop-shop for all the latest social media insight and best practice. It gives you a 360 degree look into building, operationalizing and initiating a successful social media strategy at your company.
Join us in 2014 and you are guaranteed:
- Tools and methods to successfully embed social into your customer service strategy - We deliver you 25+ corporate customer service and social media experts to share how they are tackling this year's biggest priorities so you can prepare in advance. Look at the who spoke in 2013
- Get answers to your biggest challenges and benchmark against industry leaders - Our Summit brings together a global audience of senior social media, customer service and community professionals. Past delegates include the likes of Yum Brands, Hyundai, Verizon, Warner Home Video, Avon and many more. See who you can meet here
- Stand out in a highly competitive market and boost long term loyalty – Integrate social across your existing customer operations, enhance your existing engagement strategy, drive customer feedback into long-term change and become proactive with the latest best practice and insight from the best in the business. View the 2013 agenda here
Hear from Senior Vice Presidents/Vice Presidents and Directors from the likes of: