October 2015 • London

CSMSF Logo

Customer-Centric Social

The 2014 Corporate Social Media Summit Europe brought together 150 industry leading brands to demonstrate the latest case studies and practices to revolutionize your social media strategy. Keep Updated With 2015 Here

  • Enhanced Internal Collaboration: De-silo social media for streamlined communication, increased agility, and a unified external response
  • Deeper Audience Engagement: Start a valuable and meaningful conversation to captivate customers and enhance brand loyalty
  • Brands as Publishers: How to understand one's audience and generate content that appeals to them
  • Sharpened Social Performance: Effectively measure and then refine your social performance, maximizing value for you and your customer
  • Unrivalled Customer Experiences: Use social to better understand and interact with your customer, for seamless and long-lasting customerrelationships

 

Who Attended?

A Corporate Setting - Learn, Benchmark And Network With:


Past speakers include:

Andy Gibson
Chief Marketing Officer and President

Sam Fulton
European Communications Director

Tim Lion
European Head of Social Media

Cavin Pietzsch
General Manager (and former CMO)

Martha Roberts
Head of Customer Service Communications

Marco Ryan
Managing Director, Marketing

Corinne Avelines
Global Head of Digital & eCommerce

Andrew Connell
Chief Marketing Officer

Chris Tambue
Vice-President, Head of Digital Marketing

Matt Warnock
Editor in Chief, Global Brand, Communications & Digital

Jan Huckfeldt
Vice-President, Marketing

Laura Temple
Head of Leadership Engagement, Internal and Investor Engagement

Oleg Lebedev
Chief Marketing Officer

Selena Gabat
Head of Social Media

Mat Braddy
Chief Marketing Officer

Becky Moffatt
Head of Digital Customer Experience

Very engaging, lots of ideas, and a great opportunity to connect with experts and thought leaders

Dan Lewis
Chief Communications Officer – Molson Coors



2014 attendees learnt how to:

HEIGHTEN CUSTOMER UNDERSTANDING AND PROXIMITY

Employ a customer-centric social strategy to generate seamless and personalized customer interactions

UNLOCK THE POWER OF SOCIAL DATA

Generate actionable insight for more personalized and meaningful customer interaction

FULLY INTERGRATE SOCIAL MEDIA

Break down the internal silos to ease internal communication and collaboration. Be agile in your thinking and unified in your response.

SHARPEN YOUR SOCIAL PERFORMANCE

Define the value of your social media initiatives in order to refine your future strategy

TURN YOUR BRAND INTO A PUBLISHER

Develop relevant, engaging content for your target audience, and have the processes in place to do this consistently.

FLOURISH IN AN EVER-CHANGING ENVIRONMENT

Build a pro-active, innovative and agile culture that can take advantage of opportune developments and changes

Reserve your pass now to this sell-out event - only 7 passes remaining!
The Corporate Social Media Summit is the best social media conference. Great speakers, great content, great brands!

Ashley Betzendahl
Social Media Coordinator – Goddard Systems



senior

expertise

  • 16%VPs
  • 24%Managers
  • 20%Other
  • 31%Directors
  • 9%C-Suite

huge

brands

  • Brands77%
  • Agencies10%
  • Other13%

The Summit will bring together 200+ senior corporate executives from the world’s leading brands. There will be over 16 hours devoted to exclusive networking and bench marking, ensuring you can hear how other companies are strategising for 2015. Check out the current brands confirmed here

Love it, always

STEPHANIE SCOTT
SOCIAL MEDIA SPECIALIST – AMERICAN AIRLINES



Our Proven Track Record

97%

of attendees recommend the Summit to their corporate peers

98%

of previous attendees say they learnt something new and useful which they have now applied to their own strategy

200+

The number of senior social media, marketing and communications execs that will join you at CSMEU


Now in its 5th year, The Corporate Social Media Summit has been the number one conference and annual meeting-place for social media and marketing executives in Europe. For this year, we have gone one step further. Our tracked approach means you can decide whether you hear about the future of social media, marketing, or both! Take a look at the comprehensive, two-track agenda here

What can you expect from our summits?

A great group of people and a terrific event. Looking forward to the next one.

Richard Margetic
Director of Social Media – Intuit



Our Formula for Success:

It’s simple - we provide the most comprehensive agenda delivered by expert corporate speakers. We spend months researching the topics critical to your strategic social media and marketing success. We then recruit only corporate speakers from big brands, the people like you that work with social media and marketing on a day to day basis. This makes a very high-level, business focused discussion, resulting in you learning best practices.

This will be the most beneficial 2 days out of the office all year…

Have A Question Or Wish To Attend?

Feel free to contact us on the below details.

Jack Edgar

Conference Director, Useful Social Media
Telephone: +44 (0) 207 375 7226
Email: jack@usefulsocialmedia.com


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