November 18th — 19thGrange Tower Bridge • London

CSMSF Logo

Customer-Centric Social

#CSMEU is now a two track event that will delve into the future of social media and marketing. With over 40 expert speakers (including 10 CMOs) from the world’s leading brands, this event is not be missed!

  • Enhanced Internal Collaboration: De-silo social media for streamlined communication, increased agility, and a unified external response
  • Deeper Audience Engagement: Start a valuable and meaningful conversation to captivate customers and enhance brand loyalty
  • Brands as Publishers: How to understand one's audience and generate content that appeals to them
  • Sharpened Social Performance: Effectively measure and then refine your social performance, maximizing value for you and your customer
  • Unrivalled Customer Experiences: Use social to better understand and interact with your customer, for seamless and long-lasting customerrelationships

 

A Corporate Setting - Learn, Benchmark And Network With:


*Summit Update: New Marketing Track | 20 New Speakers (10 CMOs) | 12 New Sessions *

Following popular demand, CSMEU has now incorporated a whole separate marketing track, as well as 20 new speakers (including 10 CMOs from the world’s biggest brands). Whilst the ticket price stays the same, you now get DOUBLE THE INSIGHT, DOUBLE THE NETWORKING and DOUBLE THE LEARNING! Click here to check out all the new speakers and agenda developments

An Unrivalled Speaker Line-up...

Andy Gibson
Chief Marketing Officer and President

Sam Fulton
European Communications Director

Tim Lion
European Head of Social Media

Cavin Pietzsch
General Manager (and former CMO)

Martha Roberts
Head of Customer Service Communications

Marco Ryan
Managing Director, Marketing

Corinne Avelines
Global Head of Digital & eCommerce

Andrew Connell
Chief Marketing Officer

Chris Tambue
Vice-President, Head of Digital Marketing

Matt Warnock
Editor in Chief, Global Brand, Communications & Digital

Jan Huckfeldt
Vice-President, Marketing

Laura Temple
Head of Leadership Engagement, Internal and Investor Engagement

Oleg Lebedev
Chief Marketing Officer

Selena Gabat
Head of Social Media

Mat Braddy
Chief Marketing Officer

Becky Moffatt
Head of Digital Customer Experience

Very engaging, lots of ideas, and a great opportunity to connect with experts and thought leaders

Dan Lewis
Chief Communications Officer – Molson Coors



You will learn how to:

HEIGHTEN CUSTOMER UNDERSTANDING AND PROXIMITY

Employ a customer-centric social strategy to generate seamless and personalized customer interactions

UNLOCK THE POWER OF SOCIAL DATA

Generate actionable insight for more personalized and meaningful customer interaction

FULLY INTERGRATE SOCIAL MEDIA

Break down the internal silos to ease internal communication and collaboration. Be agile in your thinking and unified in your response.

SHARPEN YOUR SOCIAL PERFORMANCE

Define the value of your social media initiatives in order to refine your future strategy

TURN YOUR BRAND INTO A PUBLISHER

Develop relevant, engaging content for your target audience, and have the processes in place to do this consistently.

FLOURISH IN AN EVER-CHANGING ENVIRONMENT

Build a pro-active, innovative and agile culture that can take advantage of opportune developments and changes

Reserve your pass now to this sell-out event - only 7 passes remaining!
The Corporate Social Media Summit is the best social media conference. Great speakers, great content, great brands!

Ashley Betzendahl
Social Media Coordinator – Goddard Systems



senior

expertise

  • 16%VPs
  • 24%Managers
  • 20%Other
  • 31%Directors
  • 9%C-Suite

huge

brands

  • Brands77%
  • Agencies10%
  • Other13%

Who is attending?


The Summit will bring together 200+ senior corporate executives from the world’s leading brands. There will be over 16 hours devoted to exclusive networking and bench marking, ensuring you can hear how other companies are strategising for 2015. Check out the current brands confirmed here

3 reasons you have to be at CSMEU 14:

1

Critical Insight from CMO’s - C-suite executives from Bacardi, Thomas Cook, GE, Huawei, Interband and Just Eat will give their insight from the very top. In knowing where social and marketing is headed, they will share the decisions that will shape your role and future strategy

2

A Cutting-Edge Agenda Across Two In-Depth Tracks – Gain actionable insight on 2015’s biggest challenges and opportunities, as decided by you and your peers. Whether your focus is Social Media, Marketing, Digital or Communications, our tracked approach will tailor both days to your specific needs

3

Learn From and Benchmark Against 200+ Corporate Peers – We know that the best person to give you advice is someone that has direct, ‘tried-and-trusted’ experience. CSMEU features ONLY corporate speakers, with a total focus on corporate priorities and learning. Get over 16 hours of best practice and future strategy planning with the world’s leading brands: McDonald's, Sony, GE, Barclays, Sky, SAB Miller, Visa, Lenovo and many more

Reserve your pass now to this sell-out event - only 7 passes remaining!

Love it, always

STEPHANIE SCOTT
SOCIAL MEDIA SPECIALIST – AMERICAN AIRLINES



Our Proven Track Record

97%

of attendees recommend the Summit to their corporate peers

98%

of previous attendees say they learnt something new and useful which they have now applied to their own strategy

200+

The number of senior social media, marketing and communications execs that will join you at CSMEU


Now in its 5th year, The Corporate Social Media Summit has been the number one conference and annual meeting-place for social media and marketing executives in Europe. For this year, we have gone one step further. Our tracked approach means you can decide whether you hear about the future of social media, marketing, or both! Take a look at the comprehensive, two-track agenda here

What can you expect from our summits?

A great group of people and a terrific event. Looking forward to the next one.

Richard Margetic
Director of Social Media – Intuit



Our Formula for Success:

It’s simple - we provide the most comprehensive agenda delivered by expert corporate speakers. We spend months researching the topics critical to your strategic social media and marketing success. We then recruit only corporate speakers from big brands, the people like you that work with social media and marketing on a day to day basis. This makes a very high-level, business focused discussion, resulting in you learning best practices.

This will be the most beneficial 2 days out of the office all year…

Have A Question Or Wish To Attend?

Feel free to contact us on the below details.

Jack Edgar

Conference Director, Useful Social Media
Telephone: +44 (0) 207 375 7226
Email: jack@usefulsocialmedia.com


Check out who's sponsoring #CSMEU!

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