June 15th — 16thThe Marriot Brooklyn Bridge • New York City

Conference Title

Social Media and the Customer Journey

#CSMNY is America’s leading social media summit, giving you a unique opportunity to learn from, and network with, senior leaders from the biggest brands in the world. * 40+ leading corporate speakers (15 CMOs and CCOs) * 4 tailored tracks * 18+ interactive sessions *

  • EMBED: Fully integrate social for an agile, collaborative and consistent approach
  • ENGAGE: Start meaningful connections to captivate your audience and enhance your brand narrative
  • ANALYZE: Generate and distribute valuable insights from your social data, for better decision making… across all departments
  • MONETIZE: Learn how to turn engagement into sales, without alienating your community
  • RETAIN: Integrate social into your wider support strategy for increased efficiency, & happier more loyal customers

An Unrivaled Speaker Line-Up:

Jenifer Dominiquini
Chief Marketing Officer

Russ Findlay
Chief Marketing Officer

Dan Lewis
Chief Communications Officer

Rose Hamilton
Chief Marketing Officer

Angie Henderson Moncada
SVP of Brand Communication and Business Activation

Michael Hertz
Chief Marketing Officer

Mindy Stockfield
SVP Consumer Marketing

Bruce Rogers
Chief Insights Officer

Best Practice from America’s Most Social Brands:

Jola Oliver
Associate Director of Data Strategy and Activation

Bryan Jones
Vice President, North America Commercial Marketing

Kari McHugh
Strategic Initiative Director

Nathan Bricklin
SVP, Head of Collaboration and Social Strategy, Wholesale Services Group

NEW for 2015:

Very engaging, lots of ideas, and a great opportunity to connect with experts and thought leaders

Dan Lewis - Chief Communications Officer – Molson Coors



  • 16%VPs
  • 24%Managers
  • 20%Other
  • 31%Directors
  • 9%C-Suite



  • Brands77%
  • Agencies10%
  • Other13%



The Summit will bring together 350+ senior corporate executives from the world’s leading brands. There will be over 20 hours devoted to exclusive networking and bench marking, ensuring you can hear how other companies are strategizing for 2016

Love it, always

Stephanie Scott - Social Media Specialist – American Airlines



of attendees recommend the Summit to their corporate peers


of previous attendees say they learnt something new and useful which they have now applied to their own strategy


The number of senior social media, marketing and communications execs that will join you at CSMEU

Be Part Of Our Illustrious Awards Evening

This year’s Summit will host the first ever Corporate Social Media Awards. The #CSMAwards will recognize those in social media who are driving social business forwards; from excellence in social customer care to the most innovative social media campaigns. A Diamond Pass for the Summit will give you access to the night’s celebration and 3-Course Dinner. For more information on the Awards visit here

Our Formula for Success – It’s Simple…

A great group of people and a terrific event. Looking forward to the next one.

Richard Margetic - Director of Social Media – Intuit

3 Reasons You Have to Attend CSMNY 2015:


Critical Insight from CMOs and CCOs – In knowing where social media is headed, C-suite executives from the world’s most social brands will share the decisions that will shape your role and future strategy. Get this invaluable insight to ensure you stay ahead of the curve.


A Cutting-Edge Agenda Across 4 In-Depth Tracks – Gain actionable insight on 2015’s biggest challenges and opportunities, as decided by you and your peers. Whether your focus is Social Media, Marketing, Digital or Communications, our tracked approach will tailor both days to your specific needs


Learn From and Benchmark Against 350+ Corporate Peers – We know that the best person to give you advice is someone that has direct, ‘tried-and-trusted’ experience. CSMNY features corporate speakers, with a total focus on corporate priorities and learning. Get over 16 hours of best practice and future strategy planning with the world’s leading brands.

This will be the most beneficial two days out of the office all year... reserve your place before March 27th to save $300!

Jack Edgar

Conference Director, Useful Social Media
Telephone: +44 (0) 207 375 7226
Email: jack@usefulsocialmedia.com

Check out who's sponsoring #CSM!